Acuity Hospitality Private Limited (AHPL) herein referred to as “AHPL” (collectively referred to as the "Company", "AHPL" or "Us", and also indicated by "us", "we" or "our") and our affiliated companies, are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us based on applicable data protection laws and regulations.

This Privacy Policy ("Policy") applies to all visitors, users and others (hereinafter referred to as "You" or the "User") who access or use:

  • The Website - www.acuityhotels.com - Privacy and Cookies Policy
  • The social media accounts and/or pages that AHPL controls (Sites/Apps)

Except as otherwise provided in this Policy, in general, you can visit/use our Sites/Apps without identifying who you are. AHPL will provide you with the option to deal with AHPL without identifying yourself where it is lawful and practical. However, particular sections on our Sites/Apps may require you to provide personal information in order that we may provide the products/services or information you have requested while visiting/using our Sites/Apps.

This Privacy Policy is intended to inform you about what personal information we collect, why we collect it (purpose), and how we use, process, share, and transfer personal information, as well as your rights relating to such personal information shared with us.

1. What Personal Information We Collect

A. Personal Data Information You Give Us

We may collect Personal Information shared by you on our Sites/Apps. Depending upon the site(s) and context, this information may include:

  • Contact Information: Name, phone number, address, city, state, postal/zip code, email address
  • Demographic Information: Date of birth, gender, occupation, country of origin, educational details, and employer details
  • Account Information: If you create a user account on our website, we may collect username/name, password, email, mobile number, and answers to your security questions

If you provide us with Personal Information concerning your relatives, friends, or other third parties, you confirm that you have received their consent for disclosure to us for the purposes outlined in this Policy.

B. Information Collected Automatically

We automatically collect and store certain information from your browser whenever you visit our Sites/Apps, including:

  • Details of how you used our Sites/Apps
  • Internet Protocol (IP) address
  • Device event information such as caches, system activity, hardware settings, browser type and language, date and time of visit, time spent, and referral URL
  • Cookies, web beacons, and other similar technologies that may uniquely identify your browser or your account

We may use session cookies (disappear after closing browser) and persistent cookies (remain across sessions) to collect information like IP address, geographical location, browser/device type, operating system, referral source, page views, website navigation paths, and frequency/pattern of site usage. You can block cookies via your browser settings, but this may limit access to parts of the Sites/Apps.

For more information about cookies, please refer to our Cookie Policy.

Social Media Widgets

Our Sites/Apps may include social media features (Facebook, Twitter, Instagram, Snapchat, Google Plus, Pinterest, YouTube, etc.). These features may collect information about your IP address and usage. Your interactions with these features are governed by the respective social media platforms' privacy policies.

Tracking Code in Website Analytics

We may use tracking codes to analyze user activity and send data to analytics modules.

Careers

Any Personal Information submitted through our Career Section will be governed by this Privacy Policy.

2. How We Collect Information

AHPL generally collects personal information directly from you through:

  • Interactions with Sites/Apps, social media applications, email, telephone, or writing
  • Third-party sources such as vendors, business partners, and government authorities

3. Why We Collect This Information

We use personal information for various purposes, including:

  • To provide requested products or services
  • To communicate, respond to queries, and seek feedback
  • For business, marketing, and promotional purposes
  • To maintain quality, security, and compliance
  • To comply with legal obligations
  • For internal business operations and analysis

4. Third-Party Links

Our Sites/Apps may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

5. Retention, Processing, and Storage of Information

Personal data is retained only as long as necessary to fulfill the purposes outlined, and in compliance with applicable legal, regulatory, or contractual obligations.

6. Sharing Information

We may share your Personal Information with:

  • Affiliates: Parent, subsidiaries, joint ventures, and associated companies
  • Business Partners: Service providers, vendors, IT agencies
  • Other Partners: Co-branding or business collaborators
  • Legal Authorities: For legal compliance or law enforcement requests
  • Changes in Corporate Structure or Bankruptcy

7. International Sharing

AHPL may transfer your personal information internationally. Appropriate technical and administrative controls are implemented to protect your data.

8. Access and Accuracy

You can request access to your personal information by contacting acuityhospitality@gmail.com. AHPL will provide access where required by applicable laws.

9. Your Rights

You have rights including:

  • Right of Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restriction of Processing
  • Right to Data Portability
  • Right to Object to Processing
  • Opt-out of non-essential communications

10. Security Measures

We implement physical, electronic, and procedural safeguards to protect personal data. External service providers are also required to maintain these standards.

11. Contact Us

Data Protection Officer
Acuity Hospitality Private Limited
Near Tehri Chowk, Doon University Road
Haridwar Road Bypass Chowk, Dehradun, Uttarakhand
Phone: +91 93010109
Email: acuityhospitality@gmail.com
Website: acuityhospitality.com

12. Updates to Privacy Policy

We may periodically update this Privacy Policy. Please refer to the “Updated on” legend to see when this Privacy Policy was last revised.

13. Miscellaneous

This Privacy Policy is governed by the laws of India, and the courts in New Delhi shall have exclusive jurisdiction over disputes.