This Website is owned by and operated by Acuity Hospitality Private Limited (“AHPL”).

In order to use this Website, You must agree, without any qualifications, to these terms and conditions including the Privacy Policy (collectively referred to as the “Terms”), which govern Your use of this Website. Please read these Terms carefully as they affect Your legal rights and obligations.

“Personal Information” shall have the meaning ascribed to it in the Privacy Policy.

Acceptance of Terms and Conditions of Use

Use or access of any part of the Website constitutes unconditional acceptance of these Terms and these Terms which shall constitute a legal binging agreement between You and AHPL.

Every visitor to this Website is bound by these Terms. If You, hereby, continue to browse and use this Website, You hereby represent and warrant that You have read and understood these Terms and are agreeing to comply with and be bound by the Terms, without limitation or qualification, which together with Our Privacy Policy govern AHPL’s relationship with You in relation to this Website and the services provided through the Website.

If You do not understand the Terms, or if You disagree with any part of the Terms or do not agree to be bound by these Terms, kindly refrain from browsing/using this Website further.

If You choose to access this Website from outside India, in addition to compliance with laws of India, You are responsible for compliance with applicable national laws of Your country from where You are accessing the Website and AHPL shall not be responsible in any manner whatsoever under the laws of Your country in relation to Your access or use of this Website.

These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between ACUITY HOSPITALITY PRIVATE LIMITED, (“Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).

By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

The use of this website or availing of our Services is subject to the following terms of use:

  • To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose.
  • You are required to independently assess and ensure that the Services meet your requirements.
  • The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.
  • You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.
  • You agree to pay us the charges associated with availing the Services.
  • You agree not to use the website and/or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
  • You agree and acknowledge that website and the Services may contain links to other third party websites.
  • You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with us for the Services.
  • You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service.
  • Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
  • These Terms and any dispute or claim relating to it shall be governed by and construed in accordance with the laws of India.
  • All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Security

Every effort has been made to ensure that the information provided on this Website is accurate and up-to-date. AHPL and its affiliates do not accept responsibility for inaccuracies or errors that may be contained herein.

Enrollment, Subscription and Use

By agreeing to the Terms, You agree to receive all information relating to the Website, the services offered by AHPL and/or third party providers, all communication and instructions for availing special offers, newsletters and promotional benefits through email, SMS, phone calls, direct mail and other means of communication.

You authorize AHPL and/or authorized third parties to retain the information shared or submissions made by You for the purpose of using the Website and for any marketing campaign of AHPL and/or third party service providers.

Infringement

You may not use, copy, reproduce, modify, display, create derivative works of, sell, auction, distribute, transfer or disclose all or any part of the Website including, without limitation, any screenshots, videos, documentation or manuals relating to the Website and any and all rights not expressly grant ed herein are reserved by AHPL.

You shall not:

  1. Reverse engineer, decompile, or disassemble any aspect of the Website;
  2. Transmit or communicate any data or commit any act that is unlawful, harmful, threatening, abusive, harassing, defamatory, demeaning, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable under law through the Website or through any Property’s website;
  3. Publish, post or upload any content on the Website or with respect to the Website with a n intent to cause any harm to the reputation of AHPL or any other brand/topics or in violation of any applicable law. In the event You upload, post or publish any content or information on the Website that is in violation with these Terms and the applicable laws, You acknowledge that You shall be solely liable (including for damages) in respect of any such action and AHPL reserves the right to take such action it deems necessary as may be available to it in law;
  4. Publish, post or upload any incorrect or inaccurate data/information about the Website or the Property website;
  5. Create or otherwise collect information about any third party, without their prior written consent through the Website or through the Property website;
  6. Transmit, access, or communicate any data that infringes any patent, trademark, trade secret, copyright or other intellectual or proprietary rights of AHPL and/or any third party;
  7. Transmit or communicate any data that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment to or through the Website or any Property website
  8. . Intentionally or unintentionally violate any applicable local, state, national or international law, in force from time to time relating to the Website and its use;
  9. Use the Website in any way for carrying out any other activity not permissible under any applicable law including any data protection laws in any country for the time being in force, including India.

Feedback and Comments

All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered on or through the Website or otherwise disclosed, submitted or offered in connection with Your use of this Website (“Comments”) shall be and shall remain the property of AHPL.

No Obligation on AHPL’s part

  • to maintain any Comments in confidence or publish any Comments;
  • to pay You any compensation for any Comments;
  • to respond to any Comments.
  • AHPL shall not be liable for any use or disclosure of any Comments. You agree that any Comments submitted by You will not violate these Terms or any right of any third party. You further agree that no Comments submitted by You will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, commercial solicitation, mass mailings or any form of “spam”. You hereby accept and acknowledge that AHPL does not regularly review posted Comments. You further accept and acknowledge that AHPL has the right to use the name that You submit in connection with any Comments and You have not used false information, impersonated any person or entity, or otherwise have misled the Comments as to the origin of any Comments You submit. You are and shall remain solely responsible for the content of any Comments You make and AHPL and its affiliates take no responsibility and assume no liability for any Comments submitted by You or by any third party on Your behalf.

Third Party Content

The Website may contain (i) some hyperlinks which may lead You out of the Website; and/or (ii) certain advertising, promotional or other similar content which is owned by third parties. Such information on the Website or contained in any websites linked from the Website, has not been reviewed by AHPL for accuracy or legal sufficiency. AHPL is not responsible for the contents of such third parties, any such external hyperlinks, and references to any external links should not be construed as an endorsement of t he links or their content by AHPL.

Use of such hyperlinks and third party content contained therein and other sites is entirely at Your own risk.

We do not make any representations or warranties about any such sites or content that You may access through the Website. Further, such other sites are not covered by our Privacy Policy and the information usage practices at such sites may be different from the Privacy Policy of the Website. The privacy policies of such sites should be consulted before submitting any Personal Information, as AHPL is not responsible for and has no control over the manner in which such sites collect, use, disclose, or otherwise process Your Personal Information.

Intellectual Property

This Website contains material including but not limited to text, graphics, artwork, illustrations, photograph/s, animations, music, video, audio, audio visual works, designs, logos, trademarks, software and other image/s and sound, and content (“Material”), which are protected by copyright, trademark and/o r other intellectual property rights laws. All copyright, trademark and other intellectual property rights in the Material are either owned by AHPL or have been licensed to it by the owner(s) of those rights, so that it can use the Material as part of this Website.

AHPL respects the intellectual property rights of others and asks You to do the same. Using the Website or availing any services therefrom does not give You any ownership of any intellectual property rights in Our Material. Your attempt to modify, copy, distribute, transmit, resell, redistribute, broadcast, display, reproduce, publish, license, frame, transfer, or otherwise use in whole or in part, any intellectual property contained in the Material and any other content provided on the Website, without the consent of AHPL may subject You to infringement actions by AHPL or third party providers, as the case may be.

Your right to make use of this Website and any Material and any content appearing on it is subject to these Terms. Modification or use of the Material or any other content on this Website for any purpose not permitted by these Terms may be a violation of the intellectual property rights owned by or licensed to AHPL and may be prohibited by law.

You may access the Material for non-commercial and personal use.

You understand that by using the Website, You may be exposed to materials that You may consider to be offensive or objectionable. You must evaluate, and bear all risks associated with the use or disclosure of materials found on the Website. AHPL shall have no liability for content that may be deemed offensive, indecent, or objectionable to You.

Changes and Modifications to the Website and these Terms

AHPL reserves the right to

  1. change the format and content of this Website at any time without prior notice;
  2. suspend the operation of this Website for support or maintenance work, update the content, or for upgrades, improvements or for any other reason without prior notice; and
  3. terminate/deny access to this Website at any time and without notice. AHPL reserves the right, in its sole discretion, without any obligation and without any prior notice requirement and for any reason, to revise, redraft, correct or change in any manner it deems fit the Terms herein from time -to-time. Your continued use/access of the Website signifies Your acceptance of any revisions, changes, modifications and explicit renewal of Your consent to such revisions, changes or modifications of these Terms. These Terms control the relationship between AHPL and You. They do not create any third party beneficiary rights.

Complaints Procedure

If You have a question or complaint about this Website, please contact Anjalianthwal07@gmail.com . All complaints in relation to Your Personal Information shall be directed to the Grie vance Officer. AHPL shall redress the complaints expeditiously and in compliance with applicable laws.

Online Privacy Policy

Our Privacy Policy explains AHPL’s online information practices and the choices You can make about the way Your Personal Information is collected, handled, dealt with and used at or in connection with this Website and Our services. By accepting these Terms, You shall also be deemed to have accepted the terms of this Privacy Policy. Click here to view Our Privacy Policy.

User Generated Content

The Website has no control over content posted by a user at any time and You acknowledge and agree that AHPL shall not be responsible for the accuracy or availability of such cont ent. AHPL neither endorses nor is responsible or liable for any such content that appears on the Website, at any given point in time. AHPL shall have the right (but not the obligation) to delete, remove, monitor, or edit any content posted by a user and block links to the Website through technological or other means without prior notice. AHPL also reserves the right to terminate access to the Website if it believes that You are posting infringing or objectionable material on Website.

Indemnity

You hereby indemnify, defend and hold harmless AHPL and all persons claiming under AHPL from and against any and all losses, claims, demands, liabilities, charges, penalties, fines, damages, costs or expenses, including reasonable legal fees and expert witness fees, resulting from Your breach of any of the provisions mentioned in these Terms, breach of representations or warranties, and/or infringement by You of Materials, intellectual property rights of AHPL or any third party or Your violation of the rights of any third party.

Security

You are prohibited from violating or attempting to violate the security of the Website as set out under these Terms, including, without limitation, (a) accessing data not intended for You or logging onto a server or an account which You are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) sending unsolicited email, including promotions and/or advertising of products or services; (d) hyperlinking the Website to any other website. Violations of the security of the Website may result in civil or criminal liability as per applicable law. AHPL will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting any person who is involved in such violations. You will not use any device, software to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website.

Inaccuracies and Errors

The Website may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to Your transaction. AHPL does not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor reservations or information affected by such inaccuracies. AHPL reserves the right to make changes, corrections, cancellations and/or improvements to the Website, and to the services, products and programs described in such information, at any time without notice, including after confirmation of a transaction.

No Liability for Mis-Communications or Lost Transactions

AHPL is not responsible for communication malfunctions, failures, or difficulties, or lost, stolen, or misdirected transmissions, messages or entries, or the security of any such communications whether caused by human error or otherwise.

AHPLis not responsible for incorrect or inaccurate entry information, whether caused by user(s) or by a ny of the equipment or programming associated with the Website, or by any technical or human error that may occur in the processing of any information related to the Website.

AHPL may cancel or modify reservations where it appears that a user has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

You agree that AHPLis not responsible for any damages that may arise as a result of any travel or hotel arrangements or other orders You request or make on the Website which are not processed or accepted for any reason.

Hotel/Resort Reservations General Terms

  1. In addition to the other terms and conditions specified on the Website, the following general terms and conditions apply to reservations booked on the Website:
  2. Each Property has its own cancellation policies and other information about specific room reservations and properties may vary by Property and by the type of reservation. Individual rate rules, tax information, applicable charges and cancellation policies are displayed on the room reservation page of the Property website. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the Property’s control a nd may impact the amount charged to Your credit card.

Pet Policy: Please check each Property for its pet policy. AHPL accepts NO RESPONSIBILITY for an individual Property’s pet policy.

Governing Law and Jurisdiction

These Terms are governed by, and are to be interpreted in accordance with Indian law, and in the event of any dispute arising out of or in relation to these Terms or the Website, whether in contract or tort or otherwise, You hereby consent and submit to the exclusive jurisdiction of the competent courts of Pune, India.

Miscellaneous

  1. The artwork, graphics and other images that appear on the Website are for representational purposes only and have been displayed as accurately as possible. AHPL assumes no liability for any discrepancy in the accuracy of such artwork, graphics and other images.
  2. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between AHPL and You.
  3. Any failure by AHPL to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver by AHPL of that or any other provision or right of AHPL.