This Website is owned by and operated by Acuity Hospitality Private Limited (“AHPL”). In order to use this Website, you must agree, without any qualifications, to these terms and conditions including the Privacy Policy (collectively referred to as the “Terms”), which govern your use of this Website. Please read these Terms carefully as they affect your legal rights and obligations.

“Personal Information” shall have the meaning ascribed to it in the Privacy Policy.

Acceptance of Terms and Conditions of Use

Use or access of any part of the Website constitutes unconditional acceptance of these Terms and shall constitute a legal binding agreement between you and AHPL.

Every visitor to this Website is bound by these Terms. If you continue to browse and use this Website, you hereby represent and warrant that you have read and understood these Terms and are agreeing to comply with and be bound by the Terms, without limitation or qualification, which together with our Privacy Policy govern AHPL’s relationship with you in relation to this Website and the services provided through the Website. If you do not understand the Terms, or if you disagree with any part of the Terms or do not agree to be bound by these Terms, kindly refrain from browsing/using this Website further.

If you choose to access this Website from outside India, in addition to compliance with laws of India, you are responsible for compliance with applicable national laws of your country from where you are accessing the Website and AHPL shall not be responsible in any manner whatsoever under the laws of your country in relation to your access or use of this Website.

Terms and Conditions

These Terms and Conditions, along with the privacy policy or other terms (“Terms”) constitute a binding agreement by and between ACUITY HOSPITALITY PRIVATE LIMITED (“Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).

By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

Use of Website and Services

  • To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services.
  • You are required to independently assess and ensure that the Services meet your requirements.
  • The contents of the Website and the Services are proprietary to us, and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.
  • You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.
  • You agree to pay us the charges associated with availing the Services.
  • You agree not to use the Website and/or Services for any unlawful purpose or in violation of Indian or local laws.
  • You agree and acknowledge that the Website and the Services may contain links to third-party websites and you will be governed by the terms of such websites upon accessing them.
  • You understand that upon initiating a transaction for availing the Services, you are entering into a legally binding and enforceable contract with us.
  • You shall be entitled to claim a refund if we are unable to provide the Service, subject to applicable timelines and policies.
  • Force majeure: Neither party shall be liable for failure to perform obligations due to events beyond control.
  • These Terms shall be governed by and construed in accordance with the laws of India.
  • All concerns or communications relating to these Terms must be communicated using the contact information provided on this website.

Security

Every effort has been made to ensure that the information provided on this Website is accurate and up-to-date. AHPL and its affiliates do not accept responsibility for inaccuracies or errors that may be contained herein.

Enrollment, Subscription, and Use

By agreeing to the Terms, you agree to receive all information relating to the Website, services offered by AHPL and/or third-party providers, including communications for offers, newsletters, and promotions. You authorize AHPL and/or third parties to retain the information shared for the purpose of using the Website and marketing campaigns.

Infringement

You may not use, copy, reproduce, modify, display, create derivative works of, sell, distribute, or disclose any part of the Website without permission. This includes reverse engineering, transmitting harmful data, publishing content to harm AHPL's reputation, infringing intellectual property, and other unlawful activities.

Feedback and Comments

All reviews, comments, feedback, suggestions, ideas, and other submissions ("Comments") shall remain the property of AHPL. AHPL is not obligated to maintain confidentiality, publish, respond to, or compensate for Comments. You are solely responsible for the content of any Comments you make.

Third-Party Content

The Website may contain links to third-party websites. AHPL does not guarantee the accuracy of such content and is not responsible for third-party websites. Access and use of such content is at your own risk.

Intellectual Property

All material on this Website including text, graphics, artwork, logos, and other content is protected by intellectual property laws and remains the property of AHPL or licensed to AHPL. Unauthorized use may result in legal action. You may access material for personal and non-commercial use only.

Changes and Modifications

AHPL reserves the right to change the Website format and content, suspend operations, or modify Terms at any time without prior notice. Continued use of the Website signifies acceptance of these changes.

Complaints Procedure

If you have a question or complaint, please contact Anjalianthwal07@gmail.com. Complaints related to personal information shall be directed to the Grievance Officer and will be handled in accordance with applicable laws.

Online Privacy Policy

By accepting these Terms, you also accept the terms of our Privacy Policy. Click here to view Our Privacy Policy.

User Generated Content

The Website has no control over user-posted content. AHPL may delete or block access to infringing or objectionable material without notice. Users remain responsible for their content.

Indemnity

You agree to indemnify AHPL from any claims, losses, or damages arising from your breach of these Terms, infringement of intellectual property rights, or violation of third-party rights.

Security

Prohibited actions include accessing unauthorized data, probing systems, sending unsolicited emails, or interfering with Website operations. Violations may result in legal consequences.

Inaccuracies and Errors

The Website may contain errors or inaccuracies, including pricing or availability. AHPL is not liable for such errors and may modify or cancel services without notice.

No Liability for Mis-Communications or Lost Transactions

AHPL is not responsible for communication malfunctions, lost messages, or incorrect data entry. Reservations may be modified or canceled if fraudulent or erroneous activity is detected.

Hotel/Resort (“Property”) Reservations

  • Each Property has its own cancellation policies and reservation details, which may vary.
  • Credit card charges may involve currency conversion fees outside the Property’s control.
  • Check each Property for pet policies. AHPL assumes no responsibility for individual Property policies.

Governing Law and Jurisdiction

These Terms are governed by Indian law. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Pune, India.

Miscellaneous

  • Artwork and images are representational. AHPL assumes no liability for discrepancies.
  • If any provision is unlawful or unenforceable, it shall be severable without affecting remaining provisions.
  • Failure to enforce a provision does not constitute a waiver.